Privacy Policy
Your privacy is important to us. This policy outlines how FakeShield collects, uses, and protects your personal data when you use our authenticity verification services.
1. Introduction
Welcome to FakeShield. We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services (collectively, "Products").
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information. By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
2. Information We Collect
Information you provide to us
- Account Information: When you register for an account, we collect your name, email address, password, and business details if applicable.
- Verification Data: Information about products you scan or verify, including serial numbers, batch codes, and images uploaded.
- Communications: Content of messages you send to us, such as feedback and product reviews or questions to customer support.
Information we collect automatically
- Usage Data: Information about how you use the Service, such as the dates and times of your visits and scanning history.
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, and unique device identifiers.
- Location Information: We may collect approximate location data based on your IP address to provide relevant counterfeit alerts in your region.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
To provide, maintain, and improve our services, including verifying product authenticity and processing transactions.
To monitor and analyze trends, usage, and activities in connection with our Services and for fraud prevention.
To communicate with you about products, services, offers, promotions, and events offered by FakeShield.
To develop new products and services, features, and functionality using anonymized aggregate data.
4. Information Sharing
We do not share your personal information with third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- Legal Requirements: We may disclose your information if we believe it is necessary to comply with a legal obligation, process, or request.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no physical or electronic security system is impenetrable. FakeShield cannot guarantee the security of our servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access
The right to access personal information we hold about you.
Correction
The right to request that we correct any information you believe is inaccurate.
Deletion
The right to request that we delete your personal information.
Objection
The right to object to our processing of your personal information.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@fakeshield.com or write to us at: FakeShield Inc., 123 Security Plaza, Silicon Valley, CA 94025.